NOC Coordinator (m/f)

Local de trabalho:

Lisboa (LI) - Portugal

Área profissional:

ICT

Data de introdução da oferta de emprego:

29/04/2021


Código de referência:
1497
Escritório de referência:
Lisboa
Especialização de referência:
Digital & Tecnologias de Informação (IT)
Título académico:
Diploma Ensino Secundário
We are looking for a NOC Coordinator to join the internal IT team of our client – a reference company in the Telecommunications sector.

What will be your main responsibilities?

- Create and maintain a 24/7 command centre, implementing processes for monitoring and alerting, coordination of incident resolution and problem management;
- Organize the teams work, participating on meetings with different business areas to report on status of this unit;
- Provide guidance, leadership and continuously improve your team’s performance;
- Support key end-users and customers by handling escalations, resolving issues and monitoring the performance of business-critical systems.

What is required from you?

- Degree in Telecommunications, Computer Science, or other similar area;
- Previous experience in IT Support Team Leadership;
- Knowledge in ITIL Service Management and relational databases;
- Professional experience in Linux and/ or Windows Server based operation systems;
- Proactive, result and detail oriented;
- Good communication and interpersonal skills;
- Fluency in English (both written and spoken) will be valued.


About QiBit:
QiBit is a recruitment company specialized in Information and Communications Technologies, who belongs to the multinational Gi Group. Our team works daily to connect companies and candidates, developing a close relationship with both.