Helpdesk Technician

Helpdesk Technician (On-site – Aveiro)

We are recruiting a Helpdesk Technician to support the internal IT operations of a well-established organization based in Aveiro. This is a fully on-site role, suited for someone practical, adaptable, and comfortable working with users and infrastructure in a hands-on environment.

Main Responsibilities

• Provide Helpdesk and technical support to end users
• Install, format, and configure operating systems on desktop and laptop computers
• Install and maintain a variety of software solutions (office tools, ERP systems, antivirus, and other business applications)
• Diagnose, repair, and replace hardware components (e.g. disks, memory) in computers and peripheral equipment such as printers
• Perform user account management (creation, modification of access permissions, and removal of users)
• Manage email accounts and access
• Support basic network operations, including installing new network cables and adjusting existing cabling
• Assist with IT equipment power management, including UPS systems
• Support server and infrastructure environments, including both physical and virtual servers

Requirements

• Genuine interest in Information Technology
• Flexibility and availability for different working schedules
• Valid driving licence and own vehicle (mandatory)

What We Offer

• Permanent contract
• On-site role in Aveiro
• Exposure to a diverse IT infrastructure and user environment

If you are a hands-on IT professional looking for stability and a broad technical role in an on-site environment, this opportunity may be a strong next step in your career.

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