Microsoft Dynamics 365 Functional Consultant

We are looking for a Microsoft Dynamics 365 Functional Consultant, to integrate directly the team of our client – a reference company in the IT sector.

What will be your main tasks and responsibilities?

• Gathering requirements from clients and understanding their business needs and goals;
• Designing, configuring, and implementing solutions using Microsoft Dynamics 365 CRM, also providing training to clients to ensure effective use and adoption of the solutions;
• Creating detailed functional documentation, including requirement specifications and user manuals;
• Developing and customizing workflows, reports, dashboards, and automated processes to improve platform use.

What is required from you?

• Academic background in IT, or similar areas;
• Previous experience, preferably above 05 years, in similar responsibilities;
• Previous experience with Sales and Customer Service modules will be a plus;
• Good knowledge in technical architecture;
• Good interpersonal and relationship skills and ability to work successfully within a team;
• Sense of proactivity, initiative and innovation;
• Good knowledge of English, written and spoken.

Sounds like you? Send us your CV and let’s talk!

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