Helpdesk Technician

We are looking for an Helpdesk Technician to integrate the team of our client – a company in the transportation, logistics & supply chain sector.
 
What will be your main tasks and responsibilities?
- Solve and manage technical problems, ensuring the helpdesk to internal colleagues from several areas;
- Install and setup locally and remotely IT equipment and software (workstations/desktop);
- Install and setup surveillance cameras, radios and intercommunicators;
- Develop, support and maintenance of IT applications;
- Capacity to diagnose and solve technical problems;
- Experience in accounts management (Windows), creating e-mail accounts, permissions and access levels, shared branches and printers;
- Performing and maintenance of security and recovery backups.


What is required from you?
- Professional or university degree in Informatics, Electronics or similar area;
- Minimum 01 year in a role related to IT support and helpdesk;
- Previous experience with surveillance cameras, radios and intercommunicators will be valued;
- Driving license and availability to 24*7 support if necessary;
- Sense of cooperation, positive attitude and ability to create empathy;
- Ability and flexibility to respond to unexpected situations or change of course;
- Initiative, curiousity and willing to find solutions.
 
Sounds like you? Send us your CV and let’s talk!