Practice Lead - Marketing & CRM (m/f)

Local de trabalho:

Lisboa (LI) - Portugal

Área profissional:

Retalho em Geral

Data de introdução da oferta de emprego:


Código de referência:
Escritório de referência:
Especialização de referência:
Digital & Tecnologias de Informação (IT)
Título académico:
Diploma Licenciatura
We are looking for a Practice Lead to join the internal team of our client – a reference company in the retail sector.

What will be your main responsibilities?

- Lead all IT Product development initiatives for the Marketing area (e.g. CRM, Marketing Automation, etc.);
- Coordinate and lead the Product Owners (internal and external) of the Marketing team;
- Define and manage the entire IT product roadmap strategy, being responsible for defining objectives, scope, stakeholders, key priorities, budget, and IT team strategy for each initiative;
- Work with the entire Tech Team Management team to improve processes and teams, as well as ensure alignment with the rest of the Product areas;
- Ensuring, together with project teams, Change Management and adoption of IT systems;
- Act as the main interlocutor between the business area and the technical teams;
- Support, when necessary, the entire process analyses of the business needs, design of processes, preparation of user stories, etc.

What is required from you?

- Degree in Computer Science, Information Systems Management or other similar area;
- Previous experience in managing teams of Product Owners or Business Analysts;
- Previous experience in projects related to CRM and Marketing Automation will be critical for success in the role (preferably with SalesForce);
- Previous experience in the development of user stories, use cases, workflows, wireframes, functional specifications, being valued previous experience with Process Design tools (e.g., Visio, Bizagi) and Jira/Confluence;
- Passion for developing innovative projects that improve the customer experience, curiosity to explore tech trends and how we can integrate them into the company reality;
- Availability for occasional trips;
- Good communication and interpersonal skills;
- Fluency in English (both written and spoken).

About QiBit:
QiBit is a recruitment company specialized in Information and Communications Technologies, who belongs to the multinational Gi Group. Our team works daily to connect companies and candidates, developing a close relationship with both.