Service Delivery Manager (M/F/D)
Local de trabalho:
Lisboa (LI) - Lisboa
Lisboa (LI) - Lisboa
Industrial sector:
ICT
ICT
Data de introdução da oferta de emprego:
20/12/2024
20/12/2024
We are looking for a Service Delivery Manager to join the team of our client – a reference company in the Technology sector.
What will be your main tasks and responsibilities?
What is required from you?
Sounds like you? Send us your CV and let’s talk!
About QiBit:
QiBit is a recruitment company specialized in Information and Communications Technologies, who belongs to the multinational Gi Group. Our team works daily to connect companies and candidates, developing a close relationship with both.
#LI-LC1
What will be your main tasks and responsibilities?
- Maintain the contact with clients and stakeholders, to ensure that the product is working according to the needs;
- Oversee the day-to-day delivery of services, ensuring compliance with Application and Service Level Agreements;
- Act as the primary point of contact for the ERP service issues;
- Ensure that the service delivery and support processes are on track in terms of consistency and high level.
What is required from you?
- Degree in Computer Science, Software Engineering or other similar area;
- Experience in service delivery of CRM, ERP, or niche market software solutions;
- Experience with implementation workflow of requirements gathering, configuration, documentation, testing, training, hyper care (Go Live), among others;
- Experience working on teams with different stakeholders;
- Customer-facing attitude and excellent communication and interpersonal skills.
- Fluent in English (both written and spoken).
Sounds like you? Send us your CV and let’s talk!
About QiBit:
QiBit is a recruitment company specialized in Information and Communications Technologies, who belongs to the multinational Gi Group. Our team works daily to connect companies and candidates, developing a close relationship with both.
#LI-LC1
Apply
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Service Delivery Manager (M/F/D)
Contrato direto com o cliente / Lisboa
Local de trabalho - Cidade:
Lisboa
Industrial sector:
ICT
Setor:
Técnologia Informática e de Comunicações
Código de referência:
118353
Escritório de referência:
Lisboa
Salary per:
Data de introdução da oferta de emprego:
2024-12-20
We are looking for a Service Delivery Manager to join the team of our client – a reference company in the Technology sector.
What will be your main tasks and responsibilities?
- Maintain the contact with clients and stakeholders, to ensure that the product is working according to the needs;
- Oversee the day-to-day delivery of services, ensuring compliance with Application and Service Level Agreements;
- Act as the primary point of contact for the ERP service issues;
- Ensure that the service delivery and support processes are on track in terms of consistency and high level.
What is required from you?
- Degree in Computer Science, Software Engineering or other similar area;
- Experience in service delivery of CRM, ERP, or niche market software solutions;
- Experience with implementation workflow of requirements gathering, configuration, documentation, testing, training, hyper care (Go Live), among others;
- Experience working on teams with different stakeholders;
- Customer-facing attitude and excellent communication and interpersonal skills.
- Fluent in English (both written and spoken).
Sounds like you? Send us your CV and let’s talk!
About QiBit:
QiBit is a recruitment company specialized in Information and Communications Technologies, who belongs to the multinational Gi Group. Our team works daily to connect companies and candidates, developing a close relationship with both.
#LI-LC1
Call us now to book an interview.
Gi Group Lisboa
https://pt.qibit.tech/ofertas-de-emprego-detalhes/vagas-lisboa-service-delivery-manager-m-f-d/?jobid=118353